Terms & Conditions

Terms & Conditions

On this page you can find useful information in regards of placing an order on this website, such as: transportation costsand  payment methods.

Should you not be able to find information that you are looking for, or should you have further questions and/or requests, you can contact us via our customer service.

Duphil s.r.l., registered in the commercial register of Mantova with the number n°225908 and with the tax number n°02123160208, is owner of the website www.duphil.it and www.duphil.info.

The company's headquarter is in Loc. Saline, snc 27017 Lazise (VR)

Transportation Costs and Delivery Times

Duphil s.r.l. uses international transportation services to enable a fast and secure delivery.


The delivery time for Italy will be max. 3 working days. The transportation costs for Italy are EURO 8,50 for any order under EURO 85,00. Every order above EURO 85,00 will be sent free of charge.


The delivery time for any other european country wil be max. 5 working days. The costs of transportion will be calculated on the location of the delivery address.

In the unlikely event that one or more products should temporarily not be available for delivery, we will inform then client as soon as possible, and we will try to find a sollution, such as for example an extion of the delivery tim, the substition of the product(s) or the refund of the costs.

Terms of Payment and Sale

In order to be able to make purchases on our website, you must register first.

The products are categorised by the product types into categories and subcategories. They are graphically displayed, together with a description and the price (including TAX).

Purchasing is fast, safe and reserved for registered users: You  can register at any point, even if you have filled your shopping cart without prior registration, without loosing your saved products.

To start placing an order, you have to access your shopping cart, check the products and the quantity of the selected products and continue to inserting your shipping address. Now select your preffered method of payment, and fill out the information requested. To conclude placing your order, you only have to check the total, and confrim your order.